Frequently Asked Questions

We would love to partner with you! Contact our sales team by emailing greg.l@crittendenresearch.com

Attendee lists with contact information are reserved for our sponsors. If you are a sponsor, please reach out to our sales team at greg.l@crittendenresearch.com to find out more.

All attendees will have access to an attendee list without contact information, one week before the conference.

You can register up until the day of the event online! (however we suggest registering earlier to get the best deal) You can also come to the registration desk onsite and we will help you get registered as long as spots still remain. Onsite registration cost is $1095. 

Some options may be unavailable.

The conference dress code is business casual/comfortable. Our goal is to provide an interactive and collaborative atmosphere. We recommend that you check local weather forecasts and adjust your wardrobe accordingly.

Many hotels provide a business center where you can make copies as well as access to computers and mail services. Check with the hotel to see what accommodations can be made. Unfortunately, we are not set up to provide business services.

All sessions are open to all paid attendees and sponsors. At the Conference, choose which sessions align best with your conference learning/networking goals. Feel free to move between sessions.

Session recordings will not be available.

A link to the slides will be sent out within two weeks of the conference. These are usually sent with our end-of-conference survey. We would love to receive your feedback on the conference so that we can continue to improve.

Pictures from the conference are linked to our website within a few weeks of the conference. Usually, an email is sent to inform the attendees.

Some hotels provide WiFi for their registered guests staying at the hotel. If WiFi capabilities are critical for you during the conference, please contact the hotel ahead of time to better understand WiFi availability.

Please send an email to conferenceteam@crittendenresearch.com.

YES. Your badge is your pass to every event and session. If you lose your badge onsite, come to the registration desk for assistance.

We strive to provide a location for networking meetings to occur but it is dependent on the set up of each hotel.  Contact conferenceteam@crittendenresearch.com to check availability and make any arrangements.

We are sorry you can’t make it! For a full refund take advantage of the protection plan offered through the registration process. Each conference has specific “cancel by” dates, but typically if you let us know, in writing, 30 days prior to the event start date, you may request a credit to attend a future conference. Credits are only good for the same event in the following calendar year. Partial refunds are not available if you cannot attend the entire conference.

Please email your proof of credit to conferenceteam@crittendenresearch.com and we will issue you a code to use when you register. Credits may be transferred to another person in your organization. Credits do not hold a certain cash value. For example, if you paid $1,100 for your original event ticket and the current event price is on promotion for $899, you are not entitled to a refund of the difference.

If a conference is canceled due to a national or venue location health or safety mandate, within any number of days before the event, credit to a future conference may be requested. Other personal issues such as weddings or graduations do not count as an exception. Please refer to the above cancel & refund policy.
Not sure about making a future conference? Send a colleague in your place! You can transfer a colleague to your existing ticket at no additional cost. Please give us at least two weeks’ notice prior to your event of a transfer so onsite materials can be updated.
Complimentary conference event passes are not refundable or transferable.

Conference menus are planned to accommodate the majority of our attendees, and our venues can work with us if an attendee has a severe food allergy. There will always be a limited number of vegetarian options at meals. Please let us know your specific concerns at least 30 days prior to the conference you are attending so we can work with the venue on accommodations. Due to the number of attendees at our conference, specific requests cannot be guaranteed.

If you have a mobility concern, please let us know at least 30 days prior to the conference event you are attending so we may address options for your access.

Utilizing hotel luggage storage services is highly recommended. Please contact the hotel front desk to better understand what storage options are available. Depending on the hotel accommodations we may be able to provide an area for luggage. However, there is no guarantee of this service and there will not be security. If you leave your luggage unattended, you do so at your own risk.

Send your questions to conferenceteam@crittendenresearch.com and we’ll get you taken care of. We can’t wait to see you at our event!